RETURN/REFUND POLICY
All products and services sold through the website are customized for the customer and therefore sales are final. If you believe you placed an order by mistake or for a quantity in error, reach us within two business days using the Contact Form and/or phone numbers on Contact Us page, and we will gladly reverse the charge.
DELIVERY TIMING/METHOD
Depending on product purchased, this time may range from five business days to twenty business days. Some of the product deliveries requires information from customer to embed in the App or access to client systems to be provided by the customer and the timelines are dependent on customer providing this information.
All services and software is electronically delivered to the user. Depending on the product it delivered through a link to a website, PlayStore and App Store or through access to customer portal.
SHIPPING
No physical disks shall be provided. All products are e-delivered.
PRIVACY POLICY
Personal Information
During the Registration Process for creating a user account, we request for your name and email address. Your name and email address will be used to inform you regarding new services, releases, upcoming events and changes in this Privacy Policy Statement.
MembershipAnywhere, its parent, its subsidiary and divisions will have access to any information that you may provide as part of setup, use and cancellation of service. We post user testimonials on our website and marketing materials. These may be specific testimonials or extracts from email or other communications with users. You may opt out by informing us in writing of your intention to not be quoted in our website or marketing materials.
Usage Details
Your and your customers’ usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded and analyzed by us.
Contents of your User Account
Your files and data may remain on our servers even after deletion or termination of your user account or service. We may retain and use your Personal Information and data as necessary to comply with our legal obligations, resolve disputes, and enforce our rights.
Payment Information
In case of Services requiring payment, you may be sent a link to pay by card. That information is not stored by us. However that information may be stored in encrypted form by Payment Gateway Service Provider.
Website Visitor Details
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor’s movements and to improve our website. We link this automatically collected data to other information we collect about you.
Website Cookies and Other Tracking Technologies
We use temporary and permanent cookies to enhance your experience of our website and Service. Temporary cookies will be removed from your computer each time you close your browser. Your web browser may store your username and password. Technologies such as: cookies, beacons, tags and scripts are used by us and our partners, affiliates, or service providers [such as analytics service providers]. These technologies are used in analyzing trends, administering the site, tracking web users’ movements around the site and to gather demographic information about website user. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
For the our customer institutions and users of our eMembership card app and other services please see “Privacy Policy and Use of Information” for more specific details.